Refund policy
At Tightsandtights,Inc, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to help.
Returns
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
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Unworn and unused
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In original condition
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With tags and original packaging
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Accompanied by proof of purchase or receipt
To start a return, please contact us at support@tightsandtights.com.
If your return is approved, we will provide instructions and a return shipping label.
Damages and Issues
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue quickly.
Non-Returnable Items
Certain items cannot be returned, including:
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Perishable goods
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Custom or personalized products
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Personal care items
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Hazardous materials or flammable goods
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Sale items
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Gift cards
If you are unsure whether your item qualifies, please contact us.
Exchanges
The fastest way to receive a different item is to return the original item and place a new order once the return is approved.
European Union 14-Day Cooling-Off Period
For orders shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. Items must be unused and in original condition with proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you of approval.
If approved, refunds will be issued to your original payment method within 10 business days.
Please allow additional time for your bank or credit card provider to process the refund.
If more than 15 business days have passed since approval, contact us at support@tightsandtights.com.
Contact Us
Trade name: Tightsandtights,Inc
Phone number: +1 (315) 202-9675
Email: support@tightsandtights.com
Address: Houndslake Country Club Aiken South Carolina 29803 United States